There you go... attack the user that had problems with your product or service..... that's really going to look good.Fred,
Perhaps for the sake of making this thread worth everybody's while, you can share a bit more info regarding which MFDB equipment you had, how long you had it for, where did you buy/ sell it and who did you use for service and support. If you had any direct dealings with the manufacturer then you must also have some form of reference, support case number(s) etc.
Otherwise (and I'm not being sarcastic for a change, just honest) you're leaving us to guess or to search and to conclude that you've bought something on the cheap (relatively speaking), had is for a few weeks, didn't get on with it, expected the manufacturer to send you stuff (which normally doesn't happen as there is no direct sales channel in the US) and then sold it on (perhaps with a small profit? Was there a warning note included in the listing?) etc. etc.
Revealing more detail will add some weight to your complaint, although as many already suggested, one's (or three's) experience does not reflect on an industry or on a market as a whole
BR
Yair
I have email records.... to and from your company. Do you really want me to name names.
As far as sending items to customers... I was sent a part, but it was neither new or the part I needed. There should not have been any confusion because I send a photograph of the part I needed. I did not at any time expect anything for free from them as you allude with your comment "expected the manufacturer to send you stuff". For the record I contacted the manufacturer and on their suggestion contacted a recommended dealer. They did not come through so I contacted the company again, actually both Phase One and Mamiya USA.
I don't have to prove anything here. I think my work and my client list speaks for my professional standing.
I have used many systems over the years. I worked for quite a few years with the Mamiya RZ67 and recommended it to many colleges. I shot supermodels Amber Valletta and Yasmin Ghauri with the RZ. I was sponsored by Polaroid for many years and featured in their advertising.. I have collaborated with Elinchrom and Fuji. I was invited personally by Lino Manfrotto to visit him and his factories and give my opinion on his products and enjoy the fine food of the mountains in northern Italy.
I have owned many Mamiya and Phase One items. Last one's being Phase One AF and DF with various lenses. My principal backs p25+ still brilliant backs.... and rented various others.
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