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Epson 5000 - "Please install the correct ink cartridge" Error Message

John Black

Active member
The printer wanted its maintenance tank replaced, so did that, printer did its things to initiate to read the chip, and then a couple minutes it throws an error message for the LLK cartridge ("Please install the correct ink cartridge"). The LLK is on the opposite of the printer. Reseated & restarted the printer. No joy. Firmware is up to date.

Put the "full" maintenance tank back in and the LLK cartridge goes away, but then the printed is pissed-off because it wants its maintenance tank replaced. I can buy & try a new LLK cartridge, but it's annoying given that the LLK cartridge is only a couple months old and shows almost completely full according to the printer info screen.

Any ideas before I throw money at this problem?
 
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