Because of what I can only assume is limited experience with professional strobes, the techs at Fuji cannot replicate the issue even with what I thought was pretty good instructions. I surmise that they are attaching a small speed light type flash to test the issue, putting it at 100% power and then running the test. A small speed light type flash at 100% is so weak that the speed light will just increase the flash duration to get "high" output. The long duration will make it appear as though the whole setup is working properly as "some" of the flash output will show up on the image since the duration is so long. Running a small speed light type flash on "high" output is basically making a continuous light source. Unless someone goes to their facility and shows them the issue (and how to properly test), this will probably never be fixed.